Tenant FAQs

Properties are rented on a first-come, first-served basis once a completed application and all required fees are submitted. We recommend applying as soon as possible to secure the rental you’re interested in.

Move-in costs vary by property. Typically, tenants pay the first month’s rent and a security deposit before moving in. Some properties may also require the last month’s rent, depending on lease terms.

Applicants must be at least 18 years old or of legal age to enter into a lease agreement.

Yes. Security deposits are refundable provided there is no damage beyond normal wear and tear, all lease terms are met, and the property is left clean. Deductions may apply for unpaid rent, repairs, or cleaning costs.

A cosigner may be required if an applicant does not meet income, credit, or rental history requirements. Cosigners must meet financial qualifications and sign a guarantor agreement.

You can apply online through our website or submit a paper application in person. A complete application includes the application fee, proof of income, valid identification, and any other required documentation.

Rent payments can be made online through the tenant portal using by automatic bank transfer, credit or debit card, or cash voucher. We encourage online payments for convenience and faster processing.

Check your lease agreement first and contact management before bringing a pet into the home. Some properties allow pets with an additional pet deposit or monthly pet rent, while others may have breed, size, or quantity restrictions. Pet screening must be completed at https://monarchpropertymanagement.petscreening.com/

All tenants are jointly responsible for the full lease term. If one tenant wants to stay, they must qualify on their own or submit a replacement tenant for approval by management before changes are made to the lease.

Most leases require written notice prior to moving out. Please review your lease agreement for the required notice period (commonly 30 or 60 days) and submit your intent to vacate in writing before the deadline.

The property management team coordinates routine maintenance and repairs. Tenants are responsible for damages caused by misuse or negligence. All maintenance requests should be submitted promptly through the tenant portal for timely service.